Private At Home Swimming Lessons
Get In Touch With Our Team
Have a question, need support, or want to learn more about InstaSwim? We'd love to hear from you.
Message frequency varies and may include status updates on your inquiry, appointment reminders and other service related information. Message and data rates may apply.
Message Sent!
Thank you for reaching out. Our team will get back to you within 24 hours.
Your Questions, Answered.
Everything you need to know about booking the perfect private swim lesson.
Don't See Your Question?Contact Us
Frequently asked questions
InstaSwim does not operate physical swim schools or facilities. We are a scheduling and coordination platform that connects families with independent swim instructors who offer private lessons at home pools or other permitted pool locations selected by the client.
InstaSwim offers mobile swim lessons across many locations nationwide. Instructor availability varies by area. To check availability and pricing, please enter your zip code on our pricing page to see if independent instructors are available near your preferred pool location.
Instructors are not publicly listed or browsed on the InstaSwim platform. Instead, InstaSwim coordinates instructor matching using an internal system based on factors such as location, availability, and preferences submitted during registration.
If your assigned instructor is not the right fit, you may request a different available instructor in your area by contacting us at support@instaswimusa.com.
InstaSwim charges a one-time $20 platform service fee per student. This fee is not due at registration and will be added to your invoice after you confirm a start date with your instructor. There are no hidden feesโyour invoice will reflect your selected lesson package and applicable platform fees only.
After you register and confirm a start date with your instructor, InstaSwim will email you an invoice. Payments can be made securely using a debit or credit card. If you do not receive an invoice or need assistance, please contact our support team at (888) 610-2656.
Yes. For a limited time, InstaSwim offers a single-lesson option so families can try private swim instruction before committing to a lesson package. If youโd like to continue after your first lesson, you may upgrade to a multi-lesson package to receive discounted per-lesson pricing. Availability may vary by location.
No. InstaSwim does not accept cash payments. All payments are processed electronically via secure credit or debit card transactions to ensure accurate records and streamlined billing.
Payment for lesson packages is due before lessons begin. Once instructor availability is coordinated and a start date is confirmed, InstaSwim will email you an invoice. Payment must be completed at least 5 days prior to the first scheduled lesson.
If youโd like to upgrade your lesson package (for example, from 6 lessons to 12 lessons), you can submit an upgrade request here:
๐ย [UPGRADE HERE]
You may also contact our support team by email or phone. An updated invoice reflecting the remaining balance of the upgraded package will be issued, and payment must be completed before additional lessons are scheduled.
InstaSwim maintains platform-level insurance coverage related to its marketplace operations. Coverage details vary and are subject to policy terms and limitations.
Independent swim instructors remain responsible for their own professional conduct, safety decisions, and compliance with applicable laws. Insurance coverage does not eliminate risk or replace active supervision.
To help ensure a smooth and productive lesson experience, we recommend the following:
Wear proper swim attire (swimsuit, goggles, swim cap if needed).
Have towels and a change of clothes ready.
Ensure the pool is clean, accessible, and ready for use at the scheduled time.
Apply sunscreen and stay hydrated for outdoor lessons.
For younger swimmers, parents or guardians should remain present and attentive during the lesson.
Review our Terms of Service for details on scheduling, cancellations, and policies.
If you have any specific needs, concerns, or goals, we encourage you to discuss them with your instructor before your first lesson.
Independent instructors may bring basic training aids to support instruction, such as:
Kickboards
Diving rings
Water toys for engagement and skill development
Water barbells or similar resistance tools (when appropriate)
Equipment availability may vary by instructor. If you have specific requests or already own preferred equipment, youโre welcome to coordinate directly with your instructor.
Every independent instructor on the InstaSwim platform must pass a national background check, hold active CPR/First Aid certifications, and comprehensively study and consent to our Safety & Conduct Guide to remain eligible for client matches. Furthermore, we ensure that the professionals in our network bring consistent, real-world teaching backgrounds to the water.
If you feel your assigned instructor is not the right fit, you may request a different instructor in your area. Simply contact our support team at 888-610-2656 or email support@instaswimusa.com, and weโll do our best to coordinate an alternative based on availability.
InstaSwim connects families with independent swim instructors for private, mobile swim lessons tailored to individual needs and goals.
Our platform is designed to:
Offer private or small group instruction at your preferred pool
Emphasize water safety, comfort, and skill development
Provide flexible scheduling that fits your lifestyle
Match swimmers with instructors based on location and preferences
Lessons are personalized, paced appropriately, and designed to support swimmers of all ages and experience levels.
Many families choose to start with a 6-lesson package to ensure a good fit with their instructor. After completing your lessons, you may upgrade to a larger package if desired.
General guidance:
30-minute lessons โ Best for one student, especially younger children
45-minute lessons โ Often recommended for two students
60-minute or longer lessons โ Ideal for multiple students or extended practice
For group lessons, instructors structure sessions to ensure each swimmer receives individualized attention. If youโre unsure which option is best, our team is happy to help.
No. InstaSwim does not offer a learn-to-swim guarantee. Swimming instruction outcomes vary by individual, and no lesson, instructor, or program can guarantee progress, skill mastery, or safety outcomes.
InstaSwim functions as a scheduling and coordination platform that connects clients with independent swim instructors. Clients are encouraged to review public feedback and communicate directly with their assigned instructor to discuss goals, expectations, and learning preferences.
We are happy to further assist you with any questions you may have. Contact Us